- Services
Crisis Simulation
How well your organisation is truly prepared for a crisis only becomes evident when the situation turns serious. Yet those who face a real crisis for the first time often have no second chance. Crisis simulations help to avoid this by preparing organisations specifically for the moment when theory meets practice. In realistic exercises, we work with you to play through potential crisis scenarios – such as a hacker attack, a compliance breach, or a product risk. We simulate the crisis step by step – under real time pressure, with genuine escalations and realistic challenges: Calls from journalists,
emails from authorities, social media dynamics, or tough questions from business partners. The aim: to identify weaknesses, test processes, and train communication under stress. A well-executed crisis simulation reveals where coordination breaks down, who holds which responsibilities – and how leadership teams, communications departments, and specialist units can act confidently together. This results in rapid learning, a clearer understanding of internal procedures, and noticeably greater confidence in managing exceptional situations.
Typical Sequence of a Simulation
Our crisis simulation begins with an introduction to the causes and typical dynamics of crises. Participants work in small groups on realistic, relevant scenarios. The simulation includes immersive escalations: simulated calls from stakeholders or journalists, social media backlash, and an official letter from a regulatory authority. These elements help to test responsiveness, role clarity, and decision-making pathways under pressure. Finally, there is a structured reflection: What went well, where were the challenges, and what should we work on? Together, we derive concrete next steps – such as updating the crisis manual, establishing or optimising the crisis management team, or identifying the need for ad hoc support in crisis communications. Through personalised feedback and practical insights, the simulation strengthens the team and builds confidence for the real event.
Value and Solutions
We develop each simulation in close collaboration with your organisation – precisely tailored to your industry, risk profile, and current requirements. For many organisations, crisis simulation serves as the entry point to systematic crisis preparedness. By identifying weaknesses, targeted improvements become possible: with clearly defined procedures, reliable decision-making structures, and a well-rehearsed team. A well-designed simulation provides clarity: it highlights weaknesses, tests processes under pressure, and strengthens your organisation’s responsiveness before a real crisis occurs. Realistic. Effective. Sustainable.
